Frequently asked questions
How long does delivery take?
Shipping is free worldwide. Orders arrive in 11–21 business days, and you'll get a tracking link by email as soon as your order ships.
What drinks does it work on?
Any drink with a foamy top: lattes, cappuccinos, flat whites, hot chocolate and frothed milk.
What powder do I use?
Fine cocoa powder or cinnamon. Fine powders give the sharpest character.
Does it fit my mug?
It sits over standard mugs and coffee cups.
Which characters come with it?
Every stamp comes with four character cards: Hello Kitty, Kuromi, My Melody and Cinnamoroll.
How do I clean it?
Tap out the leftover powder and wipe it with a dry cloth.
What if I don't love it?
You have 30 days from delivery to ask for a full refund. Send us a message and we'll sort it out.
How do I contact you?
Use the form on our Contact page and a real person will get back to you. If you're writing about an order, include your order number.